Privacy Policy
Privacy Policy
Last updated: March 30, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account
- Means a unique account created for you to access our Service or parts of our Service.
- Affiliate
- Means an entity that controls, is controlled by, or is under common control with a party.
- Application
- Refers to WhoPlays US – Pickleball Scheduler & Tracker, the software program provided by the Company.
- Company
- ("the Company", "We", "Us", or "Our") refers to WhoPlays US, Inc, 45 Whistler Trace, Ponte Vedra FL 32081.
- Country
- Refers to: Florida, United States.
- Device
- Means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
- Personal Data
- Is any information that relates to an identified or identifiable individual.
- Service
- Refers to the Application.
- Service Provider
- Means any natural or legal person who processes the data on behalf of the Company.
- Usage Data
- Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- You
- Means the individual accessing or using the Service.
Collecting and Using Your Personal Data
Personal Data
We may collect personal information such as:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
This includes your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Data Collected via Application
With your permission, we may collect additional information:
- Location data
- Contacts (for invite functionality)
- Access to camera and photo library (for profile pictures or event photos)
You can enable or disable access to this data at any time through your device settings.
Use of Your Personal Data
We use your data for the following purposes:
- To provide and maintain our Service
- To manage your account
- To facilitate SMS invitations and app notifications
- To manage subscriptions and validate user entitlements
- To provide support and respond to inquiries
- To inform you about updates, offers, and changes
- To analyze performance and usage for improvements
Subscription Services
WhoPlays US offers free, basic, and pro-tier subscriptions alongside tournament-specific subscriptions. For promotional purposes, some users may receive lifetime access. We reserve the right to revoke such access if the user has not scheduled an event or used key features within a 60-day period.
In-app subscriptions may be managed through the Apple App Store or Google Play. These subscriptions follow the billing, cancellation, and renewal policies outlined by those platforms.
Data Retention and Deletion
Your data is retained only as long as needed for legal, operational, and analytical purposes.
You may delete your account or request deletion of your data via the app or by contacting us.
Legal Disclosure and Security
We may disclose your data when required by law, to protect our rights, or to ensure user safety.
We use commercially acceptable means to protect your data but cannot guarantee absolute security.
Children's Privacy
We do not knowingly collect information from anyone under 13. If you believe we have collected data from a child, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy. If material changes are made, you will be notified via email or in-app notice.
All changes are effective when posted.
Contact Us
If you have any questions, please contact us at:
- Emailsupport@whoplays.us